Bus driver calls police as mother tries to pay 25p of fare in pennies

First Essex driver phones police when passenger Laura Pulley stands her ground at refusal to accept pennies for Canvey bus


Laura Pulley with daughter Lola Wright-Pulley 

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She tried to pay her 60p fare using about 25p in coppers - but the male driver refused to accept the money, stating he was legally entitled to only accept 20p in pennies.

When Miss Pulley stood her ground on the number 22 bus, the driver called the police.


The mother-of-two said: "It was the most surreal experience of my life and I can't believe it happened. He watched me count the exact money out, then he expected me and my daughter to get off the bus. I wouldn't step off so he phoned the police.

"They came and the policeman actually gave me the money to get on. I've complained to the bus company as I would just expect the driver to use a bit of common sense."

Under the Coinage Act 1971, 1p and 2p coins are only legal tender up to a maximum of 20p for a single transaction.

It is possible to spend up to £5 in 5p or 10p coins, and up to £10 in 20p and 50p pieces. There is no legal limit on the use of pound coins.

A spokesman for First Essex, which operates the bus service, said: "It is not First's policy to refuse travel to any customer wishing to pay with small change.

"Therefore we were concerned to learn of Ms Pulley's experience on board one of our buses. We will be contacting her directly to apologise for any embarrassment or inconvenience caused."